Privacy Policy
Privacy Policy
We value your privacy very highly. Please read this Privacy Policy carefully before using the thegoknee.com Website (the "Website") operated by GoKnee, LLC, a(n) Limited Liability Company formed in Tennessee, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, where we get this information, and how we use this information
We collect any and all information that you enter on this Website. We collect the following information about you:
Identifying information - Name
Specific piece of information
Where we get this information
- Information submitted by the consumer;
- Tracking pixels.
How we use this information
- Analytics;
- Marketing and advertising;
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
Identifying information - Postal / Shipping address
Specific piece of information
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Verifying customer information.
Identifying information - Billing address
Specific piece of information
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Verifying customer information.
Identifying information - Phone number
Specific piece of information
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Verifying customer information.
Identifying information - IP address
Specific piece of information
Where we get this information
- Tracking pixels.
How we use this information
- Analytics.
Identifying information - Email address
Specific piece of information
Where we get this information
- Information submitted by the consumer;
- Tracking pixels.
How we use this information
- Analytics;
- Marketing and advertising;
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
Identifying information - Device identifier
Specific piece of information
Where we get this information
- Tracking pixels.
How we use this information
- Analytics.
Financial information - Credit card or debit card number
Specific piece of information
Where we get this information
- Information submitted by the consumer.
How we use this information
- Processing or fulfilling orders or transactions;
- Processing payments.
Financial information - Card expiration date
Specific piece of information
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Verifying customer information.
Internet or other electronic activity - Browsing history
Specific piece of information
Where we get this information
- Tracking pixels.
How we use this information
- Analytics;
- Marketing and advertising.
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
Where we get this information
- Tracking pixels.
How we use this information
- Analytics;
- Marketing and advertising.
With whom we share your personal information
We do not share your personal information with any third parties.
How we protect your information
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Destroying the personal information that we no longer need;
- Having comprehensive security policies and procedures;
- Training our employees;
- Maintaining up-to-date software and safeguards.
Sale of your information
We do not sell your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:
- Analyzing our Website traffic;
- Analyzing your interactions with advertisements;
- Identifying if you are signed in to the Website;
- Testing content on the Website;
- Storing information about your preferences;
- Recognizing when you return to the Website.
Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
The right to access the personal information that we have collected about you.
Applies To
The right to say no to the sale of your personal information.
Applies To
The right to request that we amend any of the information that we have collected about you.
Applies To
The right to withdraw your consent to the processing of your data.
Applies To
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
Applies To
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Shehla Rooney
CEO
rooney@thegoknee.com
8334465633
https://thegoknee.com
Cookeville, TN 38506
United States
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name;
- Postal / Shipping address;
- Billing address;
- Phone number;
- Email address.
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Shehla Rooney
CEO
8334465633
rooney@thegoknee.com
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at recovery@thegoknee.com.
